Your Privacy Matters

Privacy Policy

Learn how ABLX protects your financial data and respects your privacy across all our services.

Bank-Level Security
Data Protection
Full Transparency
Last Updated: December 1, 2023

This policy describes how ABLX Trade collects, uses, and protects your personal information.

Introduction

At ABLX Trade ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial services platform.

By accessing or using ABLX services, you consent to the practices described in this policy. We encourage you to read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

Personal Information

  • Identity Data: Full name, government-issued ID, date of birth, photograph
  • Contact Data: Email address, phone number, residential address
  • Financial Data: Bank account details, transaction history, payment information
  • Verification Data: KYC documents, proof of address, selfie verification

Technical Information

  • Device Information: IP address, browser type, device type, operating system
  • Usage Data: App interactions, feature usage, session duration
  • Location Data: General location based on IP address for security purposes

How We Use Your Information

Service Provision

To provide, maintain, and improve our financial services, including crypto trading, payments, and bill services.

Security & Fraud Prevention

To protect your account, detect and prevent fraud, and ensure platform security.

Regulatory Compliance

To comply with legal obligations, including KYC/AML regulations and financial reporting requirements.

Customer Support

To provide customer support, respond to inquiries, and resolve technical issues.

Data Sharing & Disclosure

We may share your information in the following circumstances:

Legal Requirements

When required by law, regulation, or legal process

Service Providers

Trusted partners who help us deliver our services

Security & Fraud Prevention

To protect our platform and users from fraudulent activities

Data Security

Bank-Level Security Measures

256-bit Encryption

Bank-level encryption for all data transmission and storage

Multi-Factor Authentication

Advanced MFA to protect account access

Regular Security Audits

Continuous security assessments and penetration testing

Secure Data Centers

ISO 27001 certified data centers with physical security

Access Controls

Role-based access controls and monitoring

Incident Response

24/7 security monitoring and rapid incident response

Your Rights

Access Your Data

Request a copy of your personal data we hold

Data Correction

Update or correct inaccurate personal information

Data Deletion

Request deletion of your personal data where applicable

Processing Restriction

Limit how we use your personal data in certain circumstances

Data Portability

Receive your data in a machine-readable format

Object to Processing

Object to certain types of data processing

Contact Us

Privacy Concerns & Questions

If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Your continued use of our services after any modifications constitutes acceptance of the updated policy.

Trusted by Thousands Across Africa

Join the financial revolution with a platform that prioritizes your privacy and security.